Step1. 도입부
Hello, this is horae.
I got your message saying that __________________________________________________( 들은 내용 말하기)
____________________________________________________________________________________________________
So, you'd like for me to check on this matter.
Step2. 입장정리
First of all, ( 심정 표현 ) ex) I am sorry th hear about this sad news .
However, I am happy to say that there is a way to help you out.
After checking into the situation, I came up with the following solutions
Step3. 해결책 제시
First of all, __________________________________________________________________________
______________________________________________________________________________________
It could be really helpful to inform people about the Pumpkin Festival.
And moreover, _____________________________________________________________________
Many People are interested in food activites, so more people would come.
Step4. 마무리
These are my suggestions.
If you need more help, feel free to call me back anytime.
Good luck. Bye.
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